Due to the dependency on partner platforms and significant computational costs incurred by AI processing, refund requests must be made within 3 days of your purchase. After this period, refunds are not supported. For more information, please contact us at [email protected].
Refund eligibility requires all of these usage limits to be met: no more than 5 AI image generations, 3 AI video generations, and 50 free AI tool requests. Exceeding any one of these limits makes the purchase ineligible for a refund. Requests must also be submitted within 3 days of purchase.
To request a refund, please contact our support team at [email protected] with your account details, order number, purchase date, and detailed reason for the request. All refund requests must be submitted within 3 days of purchase. Our company details are: OPEN MAKER AI INC, 312 W 2ND ST UNIT A816 CASPER, WY.
You may cancel your subscription at any time. It remains active until its expiration and will not renew. Cancellation does not automatically issue a refund. Refund requests remain subject to the 3-day deadline, all usage limits, and the deductions stated in this policy. For assistance, contact [email protected].
Our team will review your request against the deadline and usage limits in this policy and notify you of the outcome. The refund amount is reduced by the cost of consumed credits and processing fees. Approved refunds are returned to the original payment method. For questions, contact [email protected].
1. We reserve the right to modify this refund policy at any time. 2. Any changes will be immediately reflected on this page. 3. We recommend checking this policy periodically. 4. For policy updates or inquiries, please contact us at [email protected].